How do I return an item?
Spach Optics Inc. has a 15-Day Return Policy. If you are not satisfied with your purchase or believe it to be defective in any manner, you may return it within the first 15 days. Once the product is returned, as long as it arrives in the same new condition it was originally shipped in, as well as with all original packing materials and accessories, you will receive a full refund less the original cost of shipping and insurance where applicable. Customers must pay their own return shipping fees. For items over $1,000 there may be a restocking fee based on the item, please call for details. Special order parts are not refundable. If returning a microscope, please return it in the original packing material. Any damage incurred during a return shipment is the responsibility of the customer and will be deducted from the refund